Software built with a provider, not just for one
NDIS Management App is operated by Trade Management App Pty Ltd. The people who build it sit alongside an NDIS provider that runs its participants, rosters and progress notes on the platform every day.
- Australian owned and operated
- Shaped by daily provider use, not a demo script
- Independent of government and the NDIS Commission
Why it exists
Small and mid-sized NDIS providers usually run on a patchwork: a spreadsheet for the roster, a shared drive for plans, a group chat for shift changes and a folder of notes written at the end of the week. It works until a coordinator leaves, a note goes missing or two workers turn up to the same participant.
This platform pulls those pieces into one workspace: participant records, the support roster, phone clock-in, progress notes, a staff portal and printable payslips. It is built from the workflow of a working provider, so the screens follow how a support week actually runs rather than how a sales demo says it should.
How we work
Each provider gets a separate workspace. Records are isolated per provider and checked on the server, documents are stored privately and opened through short-lived links, and sensitive actions are written to an audit trail. Our own provider uses the same build your workspace gets.
If something you need is missing, we would rather hear it than have you work around it. Contact details are on the contact page, and a walkthrough is arranged with the team.
Common questions about the company
Are you part of the NDIS or the NDIS Commission?
No. We are an independent software company. We do not represent the scheme, we cannot give you NDIS advice, and nothing on this site should be read as an official NDIS statement.
Who owns the data in our workspace?
Your provider does. The platform stores and processes it so you can run your service, and you can export your records. Our provider customer holds its own data on the same terms.
Will you use our records to train AI models?
No. AI features work inside your workspace while you use them, and separate providers are kept apart. Your participant records are not used to build a model for other companies.
Do you offer onboarding help?
A walkthrough is arranged with our team, and the workspace setup is guided: create the company, add your team, then participants and the roster. There is no charge described here because pricing is scoped per provider.